We have used a niche to create a relocation platform which is a reflection of our core values and (positive) customer obsession.
There is no doubt in the fact that we exist because of our customers and this short write-up is all about what helped us in delivering the promises to them that were earlier perceived audacious and difficult to fulfill. I have, in the past couple of days, got a chance to connect with our customers who have relocated in the past. This was not just an opportunity for us to learn but was also a chance to evaluate if we are delivering our promises in the way we have defined.
A thin paper sheet if reduced by 20GSM can lead to damages to a massive extent. Such a change in packaging material is not visible through naked eyes and can often happen even without your knowledge. InstaMove has a separate policy to prevent such situations from happening. When it comes to fragile items or any item for that matter, people are always skeptical about the packaging. We understand the value of your goods and make sure they are well packaged so they reach safely to the destination. The result of having these strict guidelines is a record of delivering 98% damage free relocations.